VA Claim Denials: What to Do Next

Getting a VA claim denial can feel frustrating and overwhelming, but it’s not the end of the road. In fact, many Veterans successfully win benefits through appeals or supplemental claims after an initial denial.

The first step is to carefully review the VA’s decision letter. This document explains why your claim was denied—whether it’s lack of medical evidence, no proven service connection, or an error in documentation. Understanding the reason is key to building a stronger case.

Next, consider your options under the Appeals Modernization Act (AMA):

• Supplemental Claim (VA Form 20-0995): Submit new and relevant evidence that supports your case.
• Higher-Level Review (VA Form 20-0996): Request a more senior reviewer to take another look without adding new evidence.
• Board Appeal (VA Form 10182): Appeal directly to the Board of Veterans’ Appeals.

Don’t give up. Many Veterans are denied the first time, but with persistence, the right evidence, and sometimes help from a VSO or accredited representative, you can turn a denial into an approval.

Remember: a denial is just one step in the process—it doesn’t define the outcome.

Do you need a VSO/VSR?
Video appointments are available!
To request a video appointment, please call the office or send
an email to Barbara.Sotorodriguez@dvs.virginia.gov. 
In-person appointments available at the Virginia
Department of Veteran Services – Springfield Benefits Office.

VDVS – https://vesa.dvs.virginia.gov/