Common Mistakes Veterans Make When Filing a Claim (and How to Avoid Them)

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Filing a VA claim can feel overwhelming, and even small missteps can delay benefits or lead to denials. As a Veterans Service Officer (VSO), I see patterns in the mistakes veterans commonly make — but the good news is, they’re all avoidable.

1. Not Including Medical Evidence
Your diagnosis and service connection are key. Many claims are denied simply because there’s no medical documentation to support them. Always include current medical records and, if possible, a nexus letter linking the condition to your service.

2. Filing Without an Intent to File (ITF)
An ITF protects your effective date while you gather evidence. Skipping this step could mean losing out on months of back pay. It only takes minutes to submit and can make a huge difference.

3. Going It Alone
Some veterans file on their own, which is admirable — but risky. A VSO can help avoid technical errors, ensure your evidence is strong, and guide you through any follow-up or appeal if needed. You don’t have to navigate the system alone.

Bottom Line:
Preparation, documentation, and trusted guidance go a long way. Connect with a VSO early in the process — we’re here to help you get what you’ve earned.

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Do you need a VSO/VSR?
Video appointments are available!
To request a video appointment, please call the office or send
an email to Barbara.Sotorodriguez@dvs.virginia.gov. 
In-person appointments available at the Virginia
Department of Veteran Services – Springfield Benefits Office.

VDVS – https://vesa.dvs.virginia.gov/